Posted: Fri Feb 16, 2018 8:29 am Post subject: Aquatickart.in sells fake product. Do not purchase.
I just brought a thermometer from this website (http://aquatickart.in/marina-floating-thermometer-with-suction-cup-celsius-and-fahrenheit-11201.html). I was told that this guy is the importer of hagen products into India. Please see the pictures as I received it, as it is shown on the website (screen shot) and the original product (screen shot on the same website zoomed in).
Notice how the green color (near my thumb) is lighter than the original thermometer. Notice how much distance is there between the zero on the scale and the red thing on the bottom. Notice how the printing just below the zero is missing. Notice how the scale ends at 50C and 120F on the top in the original and in the one I have in my hands it is 40C and 100F. Notice the overlap of green over the 80F in my hands, where as it is clear on 80F in the original.
I did not receive the product cover. I received it in a Styrofoam with tape on it and the reason given was "the thermometer you received is of marina. We removed original packing of same to do the safe packing for shipment. If you want we can show you the packing of your thermometer."
I have written to Hagen company (the company which sells these thermometers). Will keep you posted on the updates.
Posted: Fri Feb 16, 2018 3:01 pm Post subject: Re: Aquatickart.in sells fake product. Do not purchase.
Thanx for this. I feel there are plenty of people who take our hobby for granted and feel they can get away by indulging in malpractices and delivering substandard products. Hobbyists need to be made aware of all such incidences, individuals and companies.
Posted: Sat Feb 24, 2018 11:30 am Post subject: Re: Aquatickart.in sells fake product. Do not purchase.
Just cause he made it public.
He is a fake buyer. He will buy from you and will send number of mails to you within 24 hours of purchase to ship it fast.
After that he will again send emails directing to track his consignment and tell him the update 2 times a day atleast. Once he receives the item he will act like unsatisfied with the products. He bought Plantex CSM+B and Marina thermometer from us. To which he said CSM+B is just a crushed sand and about thermometer he is saying he didn't received original marina one as we removed its original packing cause it gets easily broken in transit with it. Being in the market for long time and we are an Authorized distributors of Hagen products.How can we send duplicate or so to him and cheat him for just a matter of Rs 145. Back to his story . He will start to threaten you about the bad reviews all over the internet. >Bad part for the reputed and genuine seller< . Again being a genuine seller just for his satisfaction we accepted to take back the thermometer and paid him whole amount for his purchase including amount for return shipment in advance. Then later he will block you everywhere including email and phone and keep money and products.
Please beware of him.
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