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khandar
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Location: Powai, Mumbai
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 Posted: Wed Mar 25, 2015 12:46 am Post subject: Experience with buying equipment from Happyaqua.in |
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I recently bought a Sunsun 304b and a Sunsun 303b from Happyaqua.in, and would like to post my experience. The shipment came in after about a week, which was fairly fast, given the size of the shipment. But that was where the good things ended.
- The shipment cost was increased by about five times.
- I had to pay Octroi, which was about the same as the shipment cost, and was not intimated by the seller.
- UV lamp was broken on one of the filters. The seller has requested me to pay for the replacement UV lamp.
- I had ordered Seachem Purigen, which was replaced by Seachem Matrix.
The saving grace was that both filters started without a glitch, and are performing well.
in conclusion, Indian online sellers have yet to stand up for their mistakes. |
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immu
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| Posted: Wed Mar 25, 2015 9:15 am Post subject: Re: Experience with buying equipment from Happyaqua.in |
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| how was the pricing as compared to eBay incase u happened to check before buying? |
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khandar
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| Posted: Wed Mar 25, 2015 1:23 pm Post subject: Re: Experience with buying equipment from Happyaqua.in |
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Dear immu,
Prices were definitely higher compared to ebay and snapdeal.
But I went ahead with since they are aquarists.
Thanks,
Arin |
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immu
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| Posted: Wed Mar 25, 2015 9:16 pm Post subject: Re: Experience with buying equipment from Happyaqua.in |
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Appreciate your intentions, hope the aquarist who run such sites take a note and give better and transparent services then ebay, etc.
I have always bought stuff from eBay an never had issues. |
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khandar
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Location: Powai, Mumbai
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| Posted: Thu Mar 26, 2015 10:36 pm Post subject: Re: Experience with buying equipment from Happyaqua.in |
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That's good to hear.
After this experience, I would prefer to buy from local dealers.
Despite the extra charges, at least you get an item that is undamaged, and can refuse to buy if it is damaged.
Thanks,
Arin |
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immu
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| Posted: Thu Mar 26, 2015 11:00 pm Post subject: Re: Experience with buying equipment from Happyaqua.in |
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| the plus point of online shopping is that we can compare various products, just need to find a reliable dealer. |
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khandar
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Joined: Nov 15, 2010
Posts: 144
Location: Powai, Mumbai
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| Posted: Thu Mar 26, 2015 11:33 pm Post subject: Re: Experience with buying equipment from Happyaqua.in |
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I know.
It is definitely lucrative - the idea of getting deep discounts.
But that is definitely contingent upon finding a reliable seller.
Thanks for your inputs,
Arin |
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